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Privacy policy

At Offgrid Internet, accessible from [your website], one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by Offgrid Internet and how we use it.

If you have additional questions or require more information about our Privacy Policy, please visit our [Contact Us page].

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect in Offgrid Internet. This policy does not apply to any information collected offline or through channels other than this website.


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.


1. Scope, Data Controller, Data Protection Officer and Definitions

1.1. Scope of this Data Protection Information

This Data Protection Information applies to the use of the websites of Offgrid Internet, including our customer services, marketing activities, and services provided via third-party websites. Data processing on websites of other companies within Offgrid Internet is not covered by this Data Protection Information.

1.2. The Controller for the Processing of Your Personal Data

Unless otherwise specified, the Controller for processing your personal data is:
Offgrid Internet, Western Australia. Please contact us via our [Contact Us page] for further details.

1.3. Contact Details of the Data Protection Officer

Our Data Protection Officer is available via the [Contact Us page] for any privacy-related concerns or inquiries.

1.4. Definitions

This Data Protection Information is based on key terms under data protection law. These include:

  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Processing: Any operation performed on personal data, including collection, storage, modification, and dissemination.

2. Purposes and Legal Bases of Our Processing of Your Personal Data

2.1. Processing Your Data When You Visit Our Website

When you visit our website to learn more about our services without registering for a customer account or purchasing, we may process your personal data for the following purposes:

2.1.1. Provision of Website and IT Security

We process personal data necessary to provide our website and ensure its security, including:

  • IP address
  • Browser type and version
  • Operating system and platform

These are stored for security purposes in server log files, which are automatically deleted after 7 days.

2.1.2. Provision of Localised Websites

We also process personal data to provide a localised version of our website, including adapting to the language preferences.

2.1.3. Website Analytics

We use tools like Google Analytics to analyse website usage. You can opt out of Google Analytics via the browser add-on.

2.1.4. Individual Recommendations

We use data from your interactions with our website to recommend products and services that may interest you.

2.1.5. Retargeting and Display Advertising

We use retargeting technologies to display personalised ads on third-party websites.


3. Retention and Erasure of Your Personal Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. After this period, we will erase your personal data, or it will be anonymised for statistical purposes.


4. Transfer of Personal Data and Categories of Recipients

We may transfer your personal data to:

  • IT service providers supporting our website and customer service.
  • Marketing partners for retargeting and display advertising.
  • Legal authorities if required by law.

5. Your Data Protection Rights

Under the Australian Privacy Principles (APPs) and the GDPR (where applicable), you have the right to:

  • Access: Request information on the personal data we hold.
  • Rectify: Correct any inaccuracies in your personal data.
  • Erasure: Request the deletion of your personal data.
  • Restrict processing: Limit how we process your data.
  • Portability: Transfer your personal data to another provider.
  • Withdraw consent: If applicable, you can withdraw consent to our processing of your data at any time.

To exercise any of these rights, please contact us via our [Contact Us page].


6. Security Measures

We take the security of your personal data seriously and have implemented technical and organisational measures to protect it. However, please be aware that no method of transmitting data over the internet is completely secure, and we cannot guarantee absolute security.


7. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page, and you are encouraged to review it regularly. In case of significant changes, we will notify you through email or other communication channels.


By using our services, you acknowledge and accept the terms outlined in this Privacy Policy. If you have any questions or concerns about your privacy, please visit our [Contact Us page].